Electrical

Electrical Emergency Response: What to Do

September 14, 2025
Electrical Team
4 min read
Electrical Emergency Response: What to Do

Electrical emergencies can be frightening and dangerous. Knowing how to react calmly and safely can make all the difference in protecting your family and your home. This guide covers what to do in common electrical emergencies, from a simple power outage to the critical danger of an electrical fire.

💡 Power Outage

When the lights go out, your first step is to determine the source.

1
Check Your Breakers: Go to your electrical panel. If a breaker is tripped, you may have simply overloaded a circuit. Try resetting it once.
2
Check with Neighbors: Look outside to see if your neighbors have power. If their lights are out too, the problem is with the utility company. Report the outage and wait for them to make repairs.
3
Call an Electrician: If your breakers are fine and your neighbors have power, the problem is likely with your home's main service connection. Call a licensed electrician immediately.

⚡ Downed Power Line

A downed power line is extremely dangerous. Always assume it is live.

Never approach, touch, or drive over a downed power line. Stay at least 30 feet away. The ground around the line can be energized. Call 911 and the utility company immediately to report its location.

🔥 Electrical Fire

An electrical fire requires a specific response. Do NOT use water.

In Case of Electrical Fire:

  • Evacuate Immediately: Get everyone out of the house. Your first priority is personal safety.
  • Call 911: Once you are safely outside, call 911.
  • Do Not Use Water: Pouring water on an electrical fire can cause the electricity to conduct through the water, leading to electrocution.
  • Use a Class C Extinguisher: If the fire is very small and you can safely do so, use a fire extinguisher specifically rated for electrical fires (Class C or ABC).
  • Turn Off Power (If Safe): If you can safely access your main breaker without getting near the fire, shut off all power to the house.

🩹 Getting a Shock

If you receive a shock from an appliance or outlet, immediately turn off the circuit breaker for that area and do not use it again until it has been inspected by a professional electrician.

For any electrical emergency, from a dead outlet to post-fire repairs, The Box Advantage Group is here to help. We offer 24/7 emergency electrical services to safely restore power and repair damage. Keep our number handy for when you need it most.

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