Sump Pump Maintenance
Avoid basement floods with annual pump testing, cleaning, and backup system checks.
Why Choose Our Pump Maintenance
Reliable tests and proactive replacements keep pumps ready when you need them.
Prevent Floods
Clean pits, verify operation, and alarms.
Backups Tested
Battery/water backup systems validated.
Quick Repairs
Floats, check valves, and pumps replaced.
Service Includes
Thorough testing and cleaning.
Guest-Ready Maintenance
Never again scramble for repairs between bookings. Our 4/8/12 visit packages handle everything from leaky faucets to broken appliances before guests even notice.
Turnover Crisis Prevention
End the nightmare of delayed check-ins. Our maintenance teams coordinate to ensure every cabin is spotless and fully functional for every guest.
Curb Appeal That Sells
Professional landscaping and lawn care that keeps your cabins looking magazine-worthy, attracting premium bookings and repeat guests.
Emergency Response Guarantee
24/7 priority access means no more lost revenue from emergency breakdowns. We fix critical issues within hours, not days.
Profit-Maximizing Bundles
Combine all services for unbeatable pricing. One monthly invoice, one point of contact, and maximum profit from every rental.
Smart Seasonal Preparation
Weatherproof your cabins before the season hits. Prevent costly damage and ensure year-round bookings with proactive maintenance.
Preventive Maintenance Peace of Mind
Stop worrying about what might break next. Monthly visits catch small issues before they become expensive emergencies.
Seasonal Safety Protection
Never forget critical safety checks again. We handle smoke detectors, carbon monoxide tests, and weather preparation annually.
Priority Emergency Response
Skip the wait times and get priority service when you need it most. No more waiting days for a plumber.
Condo/HOA Coordination
We handle all the paperwork and coordination with your association, making maintenance hassle-free in community living.
Member-Only Project Pricing
Save thousands on major renovations and replacements with exclusive member rates and preferred contractor access.
Comprehensive Home Protection
From plumbing to electrical to general repairs - one membership covers all your home's essential systems.
Business Continuity Protection
Never lose revenue to maintenance issues again. Priority scheduling and emergency response keep your business running smoothly.
Compliance Documentation
Stay audit-ready with professional documentation, photo evidence, and detailed reports that satisfy inspectors and insurance requirements.
After-Hours Convenience
We work around your business hours so maintenance never interrupts your operations or customer experience.
Multi-Location Efficiency
Manage maintenance across all your properties with one streamlined membership and consistent pricing everywhere.
SLA Guarantee
Contractual service level agreements ensure we meet your response times and quality standards every time.
Cost Control Predictability
Eliminate budget surprises with fixed monthly fees and transparent pricing for all maintenance and repairs.
Board-Ready Transparency
Professional reports with photos and detailed scopes keep your board informed and satisfied with maintenance decisions.
Consistent Community Standards
Every common area and amenity maintained to the same high standard, creating pride and value for all residents.
Bulk Savings Advantage
Leverage your community size for significant cost savings on maintenance, repairs, and capital improvements.
Resident Satisfaction Guarantee
Happy residents mean higher property values. Our proactive maintenance prevents complaints before they start.
Seasonal Amenity Perfection
Pools, landscaping, lighting, and pathways always look their best, enhancing your community's appeal and market value.
Vendor Coordination Simplified
We handle permits, scheduling conflicts, and contractor coordination so your board can focus on community governance.
Common Issues We Handle
Here are the problems we most frequently resolve and how we approach them.
Pump Won’t Run
Float, power, or motor failure.
Short Cycling
Check valve or pit layout issues.
Basement Odors
Sewage pump or venting concerns.
Before We Arrive: Do This If Safe
Quick steps to reduce damage while we dispatch an emergency service professional.
Clear Area
Access to pit and power outlets needed.
Test Button/Alarm
Note any alarms or recent cycling.
Backup Age
Share battery/water backup details.
Repair Methods & Equipment
Professional tools and techniques to resolve issues and restore service safely.
Flow Testing
Simulate rise to confirm operation.
Electrical Checks
Connections and draw observed.
Replacement
Proactive swaps for failing parts.
Response Levels & ETA
Response targets vary by priority and area coverage.
Routine annual service.
Before storms or heavy rains.
Pump failure and rising water.
What To Expect
A fast, professional process focused on minimizing damage and restoring service safely.
Inspect & Clean
Clear debris and check components.
Test Operation
Run pump and verify discharge.
Backup/Alarm
Confirm backup and alarm function.
Options & Report
Provide recommendations and quotes.
When To Call Us
If any of these happen, call immediately. We'll walk you through shutoffs and dispatch a licensed pro.
Annual Service
Keep pumps reliable year‑round.
Before Storms
Test and service ahead of heavy rains.
Frequent Cycling
Investigate pit sizing and check valves.
Transparent, Upfront Pricing
Clear service pricing with options for backups and alarms.
Arrival & Assessment
Confirm pump type and issues.
Service & Options
Repairs or upgrades priced upfront.
Warranty
Workmanship coverage applies.
Related Repair Services
Explore other services commonly associated with emergencies.
Preventive Service Areas
Serving Sevier, Knox, and surrounding counties.
Sevierville
Service Available
Pigeon Forge
Service Available
Gatlinburg
Service Available
Knoxville
Service Available
Maryville
Service Available
Alcoa
Service Available
Frequently Asked Questions
Quick answers to common questions during a plumbing emergency.
How often to service?
Annually; more often with heavy use.
Backup system worth it?
Yes—keeps pumping in outages.
Alarm needed?
Alerts you before flooding occurs.
Pump runs constantly?
Likely float/check valve issue—call us.
Battery lifespan?
Typically 3–5 years under normal use.
Sewage pump smells?
We inspect venting and seals.
Discharge freezing?
We reroute or insulate as needed.
Replace vs. repair?
We outline pros/cons and costs.
Noise/vibration?
We isolate and secure components.
Brand support?
We service major pump brands.
Warranty?
Workmanship plus manufacturer coverage.
Smart alerts?
We can add sensors and notifications.
We Also Handle
24/7 coverage for urgent issues and specialized services
What Our Clients Say
Don't just take our word for it. Here's what our satisfied customers have to say about our professional services.
"Called Plumber in a Box on a Sunday morning about a shower leaking into the bedroom below at my rental cabin. Tucker was at the cabin within 90 minutes of my call, diagnosed the issue quickly, called and communicated the needed repairs to me, and got the job done with minimal disruption to my guests. I'm very pleased and will be using Plumber in a Box again!"
Ali Shinnick
Property Owner
Plumber In A Box
"Easy to schedule, communication is stellar, repairs made quickly. We have used them on a few occasions now and have been very pleased with their service."
Shannon Hulen
Property Manager
Plumber In A Box
"They've always shown up quickly to my plumbing issues and given a quote before doing the work. They give a time when they will be there and they've never been late. They provide photos of the issue and a clear explanation of repairs needed."
Barbara Payne
Homeowner
Plumber In A Box